Over the weekend I received the following letter supposedly from Zynga.
Hello fellow Zynga customer,
The last 4 days we have noticed some unreasonable activity related to your account that is not acceptable amongst our Terms of Service, due to the nature of these rule breaks your account is under investigation and shall be watched for the next few days to see what activity you are really getting upto, if you are caught breaking any of our rules implied through our ToS your account will be closed down with-out prior notification and Facebook will be contacted to take serious action against you as a client of their software.
Although we acknowledge many people are doing this to gain an advantage of some sort with-in our game we can only monitor a few at a time and your account has come under action due to irregular chages in the past few days which is the reasoning behind this action we are currently taking against you.
We are sorry for any inconvenience this may be causing you at this moment in time but we are getting to the bottom of this as soon as we can.
Zynga Customer Care Team
If you received this letter as well I suggest that you take steps to secure your account by changing the password and telling it to absolutely no one. I believe this letter to be false and possibly a precursor to a scam.
The reason that I believe that this letter is not legitimate is two fold. First read through it and you will find a number of spelling mistakes. Second while reading it you will notice that the language and sentence structure is for lack of a better word “clunky.” In my estimation this letter is a scam.
Many times scammers “break the ice” by sending something like this to gamers to set up a relationship. In the next few days you will get another email saying something like “we need to verify you username and password.” Unfortunately many inexperienced people fall for this.
Here are a few tips that you can use in any game to avoid being scammed.
1.) NEVER give your password to anyone.
Don’t give it to friends, relatives, and never to someone who asks for it by email. A gaming company will NEVER ask you for your password. Any email that asks for this kind of information is a scam.
2.) Change your password frequently and always after a scam attempt.
3.) If you are in doubt regarding an email or other scam attempt contact your game provider by email or even better telephone (many have toll free numbers).
4.) Be very wary of websites that use the word “cheats”. While not all are working a scam the word “cheats” is used because many people would rather cheat the game than play it and will jump at the chance to find a new method.
If you get this letter report it to Zynga immediately and under no circumstances provide anyone with your password (to you social network such as facebook or myspace), doing so could result in your account being used for less than legal purposes.